BusinessWeek writer Stephen Baker has an intriguing new book out, Numerati. First there was Taylorism – scientific management, then the Fordist assembly line, Deming and quality management, the Toyota Production system, now IBM is working on statistical tools that essentially match people to tasks. I was astounded by how far this has progressed. Click here for the excerpt.
Do you think these tools will actually work to increase productivity and performance in the creative economy? And even if they do, what is their impact on creative workers and on work-life?