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	<title>Comments on: Design and Productivity: Survey Says</title>
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	<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/</link>
	<description>The source on how we live, work and play</description>
	<pubDate>Sat, 04 Jul 2009 23:08:17 +0000</pubDate>
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		<title>By: tomi Akinyinka</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-6234</link>
		<dc:creator>tomi Akinyinka</dc:creator>
		<pubDate>Tue, 07 Oct 2008 18:23:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-6234</guid>
		<description>hi i am currently in the process of writting my disseration on how design in the work place affects productivity. i am in particluar focusing on call centres. i would be grateful for any help that can be offered to steer me in the right direction</description>
		<content:encoded><![CDATA[<p>hi i am currently in the process of writting my disseration on how design in the work place affects productivity. i am in particluar focusing on call centres. i would be grateful for any help that can be offered to steer me in the right direction</p>
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		<title>By: Daniel Carins</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5550</link>
		<dc:creator>Daniel Carins</dc:creator>
		<pubDate>Tue, 09 Sep 2008 11:47:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5550</guid>
		<description>Madeline Bunting has written a great book called "Willing Slaves" on what is known as the "work-life balance".  She quotes working from home as another element of privatisation.  It's sold to workers as a way of saving time and fuel costs, when the savings to employers through not having to rent office space, heat, light, provide any health and safety cover, insurance etc is immense - and those savings aren't passed on to workers in higher wages to cover the increased heating and lighting costs that workers then have to pay.  As Wendy points out, homeworking can only apply to a small proportion of workers.  Try breaking atoms in your study.  Or don't.

Coincidentally, I've been looking through the literature of an urban design practice I've applied for a job with.  It mentions similar studies (but UK based and older).  There's no direct reference, but it's referred to as the Management Today Workspace Satisfaction Survey" from 2003.  It says nearly half of respondents said they would relinquish one week's annual leave for a better office (bear in mind we get much more holiday than you do in the US!) or forgo £1000 (that's around £2000?) in salary for a significantly upgraded workplace. 85% said the workplace is a key indicator of a company's culture, but only 47% were prepared to bring clients to their place of work.  

The same literature cracks on about how creative a company they are, and how they want creative people.  Yet short of a few statements on inspiring offices, measures to improve work-life balance and stimulate diversity, it's slight on detail.  I'll grill them at my interview, if I'm offered one...</description>
		<content:encoded><![CDATA[<p>Madeline Bunting has written a great book called &#8220;Willing Slaves&#8221; on what is known as the &#8220;work-life balance&#8221;.  She quotes working from home as another element of privatisation.  It&#8217;s sold to workers as a way of saving time and fuel costs, when the savings to employers through not having to rent office space, heat, light, provide any health and safety cover, insurance etc is immense - and those savings aren&#8217;t passed on to workers in higher wages to cover the increased heating and lighting costs that workers then have to pay.  As Wendy points out, homeworking can only apply to a small proportion of workers.  Try breaking atoms in your study.  Or don&#8217;t.</p>
<p>Coincidentally, I&#8217;ve been looking through the literature of an urban design practice I&#8217;ve applied for a job with.  It mentions similar studies (but UK based and older).  There&#8217;s no direct reference, but it&#8217;s referred to as the Management Today Workspace Satisfaction Survey&#8221; from 2003.  It says nearly half of respondents said they would relinquish one week&#8217;s annual leave for a better office (bear in mind we get much more holiday than you do in the US!) or forgo £1000 (that&#8217;s around £2000?) in salary for a significantly upgraded workplace. 85% said the workplace is a key indicator of a company&#8217;s culture, but only 47% were prepared to bring clients to their place of work.  </p>
<p>The same literature cracks on about how creative a company they are, and how they want creative people.  Yet short of a few statements on inspiring offices, measures to improve work-life balance and stimulate diversity, it&#8217;s slight on detail.  I&#8217;ll grill them at my interview, if I&#8217;m offered one&#8230;</p>
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		<title>By: Wendy</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5539</link>
		<dc:creator>Wendy</dc:creator>
		<pubDate>Tue, 09 Sep 2008 03:58:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5539</guid>
		<description>Zoe - Thanks for the comment.  Gensler has done some subsequent research, which I'm trying to track down.  Also, for a future post I'll try to find some stats I've seen from the UK which may address your questions of what people do, and where they prefer to do it. 

If anyone knows of other studies, please send them to me (docwaters@shaw.ca).</description>
		<content:encoded><![CDATA[<p>Zoe - Thanks for the comment.  Gensler has done some subsequent research, which I&#8217;m trying to track down.  Also, for a future post I&#8217;ll try to find some stats I&#8217;ve seen from the UK which may address your questions of what people do, and where they prefer to do it. </p>
<p>If anyone knows of other studies, please send them to me (docwaters@shaw.ca).</p>
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		<title>By: Wendy</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5538</link>
		<dc:creator>Wendy</dc:creator>
		<pubDate>Tue, 09 Sep 2008 03:56:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5538</guid>
		<description>Ian's favourite place is interesting.  I often find it similarly productive to work in a public place, but where I don't really know any of the others around.  I think it's because I almost have to force my way through writer's block.  At home, when I get stuck, it's too easy to get distracted and end up walking away from the work.  

From reviews of newer mobile, flexible workplaces, such as Capital One, I've read similar observations from the workers.  They liked working in the shared spaces because there was a buzz, and, unstated but likely, that slight extra accountability from people watching that helps keep the focus.</description>
		<content:encoded><![CDATA[<p>Ian&#8217;s favourite place is interesting.  I often find it similarly productive to work in a public place, but where I don&#8217;t really know any of the others around.  I think it&#8217;s because I almost have to force my way through writer&#8217;s block.  At home, when I get stuck, it&#8217;s too easy to get distracted and end up walking away from the work.  </p>
<p>From reviews of newer mobile, flexible workplaces, such as Capital One, I&#8217;ve read similar observations from the workers.  They liked working in the shared spaces because there was a buzz, and, unstated but likely, that slight extra accountability from people watching that helps keep the focus.</p>
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		<title>By: Wendy</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5537</link>
		<dc:creator>Wendy</dc:creator>
		<pubDate>Tue, 09 Sep 2008 03:50:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5537</guid>
		<description>On RF's intrigue that the number who find home more productive is so low:  

This doesn't surprise me.  Keep in mind that most people in the workforce are not like us -- they don't write English prose for a living.  

When I've toured different workplaces, I've seen quite different atmospheres.  At places where people produce business software or video games, for example, they are hives of collaborative activity. It would be very hard for most people to work from home, even if they could log into a central computer.  People are communicating at multiple levels simultaneously -- voice, instant messaging, a head nod, etc. An architectural firm I know seems to have people drafting but also asking questions and enjoying the buzz.

Actually, a call centre I toured (higher end one) wasn't that different - some people were on the phone, others answering e-mails, but there was constant communication between people as they learned more to help clients.</description>
		<content:encoded><![CDATA[<p>On RF&#8217;s intrigue that the number who find home more productive is so low:  </p>
<p>This doesn&#8217;t surprise me.  Keep in mind that most people in the workforce are not like us &#8212; they don&#8217;t write English prose for a living.  </p>
<p>When I&#8217;ve toured different workplaces, I&#8217;ve seen quite different atmospheres.  At places where people produce business software or video games, for example, they are hives of collaborative activity. It would be very hard for most people to work from home, even if they could log into a central computer.  People are communicating at multiple levels simultaneously &#8212; voice, instant messaging, a head nod, etc. An architectural firm I know seems to have people drafting but also asking questions and enjoying the buzz.</p>
<p>Actually, a call centre I toured (higher end one) wasn&#8217;t that different - some people were on the phone, others answering e-mails, but there was constant communication between people as they learned more to help clients.</p>
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		<title>By: Ian</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5534</link>
		<dc:creator>Ian</dc:creator>
		<pubDate>Tue, 09 Sep 2008 00:45:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5534</guid>
		<description>My favourite place to write (or do anything else on the laptop where I need to get into "flow" mode) is a busy library where there's enough of a din that it's all white noise. If it's too quiet I don't get energized enough - I feed off the buzz of having people around, as long as I can't make out any distinct, distracting conversation.

I working on a big table - a place I can spread out all my papers and notes.</description>
		<content:encoded><![CDATA[<p>My favourite place to write (or do anything else on the laptop where I need to get into &#8220;flow&#8221; mode) is a busy library where there&#8217;s enough of a din that it&#8217;s all white noise. If it&#8217;s too quiet I don&#8217;t get energized enough - I feed off the buzz of having people around, as long as I can&#8217;t make out any distinct, distracting conversation.</p>
<p>I working on a big table - a place I can spread out all my papers and notes.</p>
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		<title>By: Zoe B</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5529</link>
		<dc:creator>Zoe B</dc:creator>
		<pubDate>Mon, 08 Sep 2008 22:38:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5529</guid>
		<description>To take this line of inquiry further, Gensler &#38; Co. could separate out a few variables for:  requirements of the job, individual personality, and home life.</description>
		<content:encoded><![CDATA[<p>To take this line of inquiry further, Gensler &amp; Co. could separate out a few variables for:  requirements of the job, individual personality, and home life.</p>
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		<title>By: RF</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5518</link>
		<dc:creator>RF</dc:creator>
		<pubDate>Mon, 08 Sep 2008 21:04:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5518</guid>
		<description>Wendy - Great post.  All the stuff on workers wanting better space makes intuitive sense. What surprised me is that workers said they are more productive in the office then at home.  My hunch would have been that at least a significant subset of folks prefer to work, and are more productive, at home.

I think the workplace is also undergoing a tremendous shift.  For one, I seldom use my office. Our space at the Institute is mainly open plan (no cubicles, please) with lounge space/ library, and a coffee-bar/ kitchen, and reconfigurable project rooms. Our folks love it.

But I find I use it mainly for meetings and team building. When I want to write I need isolation, and can get more of that at home or in a coffee shop, or better yet on the plane.

I wonder when workspaces will be more disaggregated, in residential buildings and on street corners.  

We have to be able to do better than the coffee shop, a great hotel lobby or airport lounge is better... But we can do even better than that.</description>
		<content:encoded><![CDATA[<p>Wendy - Great post.  All the stuff on workers wanting better space makes intuitive sense. What surprised me is that workers said they are more productive in the office then at home.  My hunch would have been that at least a significant subset of folks prefer to work, and are more productive, at home.</p>
<p>I think the workplace is also undergoing a tremendous shift.  For one, I seldom use my office. Our space at the Institute is mainly open plan (no cubicles, please) with lounge space/ library, and a coffee-bar/ kitchen, and reconfigurable project rooms. Our folks love it.</p>
<p>But I find I use it mainly for meetings and team building. When I want to write I need isolation, and can get more of that at home or in a coffee shop, or better yet on the plane.</p>
<p>I wonder when workspaces will be more disaggregated, in residential buildings and on street corners.  </p>
<p>We have to be able to do better than the coffee shop, a great hotel lobby or airport lounge is better&#8230; But we can do even better than that.</p>
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		<title>By: Wendy</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5512</link>
		<dc:creator>Wendy</dc:creator>
		<pubDate>Mon, 08 Sep 2008 16:06:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5512</guid>
		<description>Hi Elizabeth, the 12% doesn't surprise me.  I've seen the stat of 10% seeing it as viable and efficient in other surveys about full-time telecommuting from various industrialized countries. 

As you suggest, one reason that so few people find it efficient to work at home is having kids. Even when mine are not there -- or sleeping -- it can be tough to ignore the laundry piling up, the toys scattered everywhere, etc. and just work.  

Another reason may be that people who live in smaller homes (condos, townhomes, etc.), which is a growing trend, and who don't have a dedicated workspace, find it hard to focus on work, the TV too tempting, etc.  Some people just like to separate work and home -- being able to leave work on your desk and "un plug" is popular.

For me, some work is best done away from the office, or in the evening when my brain works differently -- "big thinking" and "big writing," for example.  But, I gather a lot of the ideas needed for that work while at the office -- the collaboration and "more brains" being better than one brain at generating ideas phenomena. 

And, some of my management / team lead responsibilities also cannot be done from home.  Face time is essential. So is having many of the people who can help me right there.</description>
		<content:encoded><![CDATA[<p>Hi Elizabeth, the 12% doesn&#8217;t surprise me.  I&#8217;ve seen the stat of 10% seeing it as viable and efficient in other surveys about full-time telecommuting from various industrialized countries. </p>
<p>As you suggest, one reason that so few people find it efficient to work at home is having kids. Even when mine are not there &#8212; or sleeping &#8212; it can be tough to ignore the laundry piling up, the toys scattered everywhere, etc. and just work.  </p>
<p>Another reason may be that people who live in smaller homes (condos, townhomes, etc.), which is a growing trend, and who don&#8217;t have a dedicated workspace, find it hard to focus on work, the TV too tempting, etc.  Some people just like to separate work and home &#8212; being able to leave work on your desk and &#8220;un plug&#8221; is popular.</p>
<p>For me, some work is best done away from the office, or in the evening when my brain works differently &#8212; &#8220;big thinking&#8221; and &#8220;big writing,&#8221; for example.  But, I gather a lot of the ideas needed for that work while at the office &#8212; the collaboration and &#8220;more brains&#8221; being better than one brain at generating ideas phenomena. </p>
<p>And, some of my management / team lead responsibilities also cannot be done from home.  Face time is essential. So is having many of the people who can help me right there.</p>
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		<title>By: Elizabeth M</title>
		<link>http://www.creativeclass.com/creative_class/2008/09/08/design-and-productivity-survey-says/#comment-5509</link>
		<dc:creator>Elizabeth M</dc:creator>
		<pubDate>Mon, 08 Sep 2008 15:04:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativeclass.com/creative_class/?p=3068#comment-5509</guid>
		<description>Only 12% of people surveyed feel they do their best work at home? I work full-time from home and have never worked harder or longer hours or cranked out more products. When I worked at an office, interruptions abounded.

Of course, I don't have kids or a pet. Maybe those factors have something to do with people feeling as though they can't function as effectively outside of the office.</description>
		<content:encoded><![CDATA[<p>Only 12% of people surveyed feel they do their best work at home? I work full-time from home and have never worked harder or longer hours or cranked out more products. When I worked at an office, interruptions abounded.</p>
<p>Of course, I don&#8217;t have kids or a pet. Maybe those factors have something to do with people feeling as though they can&#8217;t function as effectively outside of the office.</p>
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